Frequently Asked Questions

The bar closes at 11:30pm, with all guests required to vacate the premises by midnight.

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Yes, Glenfalloch is fully licensed. Guests are not permitted to bring their own alcohol.

Dogs are welcome on the grounds (not inside buildings), provided they’re vaccinated and well-behaved. Please clean up after them.

Definitely. We offer a children’s menu, highchairs, a trampoline, climbing frame, and even a beanbag/TV room in private hire spaces.

Absolutely. We offer accessible entry points, ramps, and toilets for guests with limited mobility.

We have a large car park area which also accommodates buses. For those with mobility issues we have access to be dropped off at the back of the Chalet. There are ramps for those unable to manage steps. We also have handicapped- accessible toilets. Guests are welcome to leave their cars overnight and pick them up the following morning by 10am. If most guests drink, we advise that you book bus transportation, so all guests get home safely.

If the date is available, and we have enough time to finalise all of the details, then we should be able to make it work for you, however, ideally we would love 12 to 18 months out from your chosen date.

We highly recommend a rehearsal. It gives you, and us, a good feeling of the timeline needed throughout the day, what entrance to use for the ceremony, the pace to walk in with your chosen music, and how long the ceremony goes on, positions of ceremony chairs, and priority of reserving seats for the older familymembers, last-minute details about seating plans inside, and any decorations, special set up needs, or games you need to organise for your big day.

This is where you get a good feel for how the portable speaker and microphone work as well as checking the sound system inside the Chalet.

We also take this opportunity to meet your celebrant and MC to go over any of their questions and our in-house health and safety requirements.

The rehearsal puts everyone at ease and takes the jitters off the wedding day.

At this stage we offer inside the chalet, with the head table put in position after the ceremony. A marquee can be used but this is at an additional cost to you.

So many! We have multiple garden paths that take you to mature trees whose trunks offer wonderful texture. Colorful shrubs and flowers. Multiple garden steps surrounded by greenery allowing the photographer to capture the bride's gown beautifully. There is a pond area with small decorative bridges, archways, expansive lawn areas and then by the entrance to Glenfalloch there is the wharf area to capture the Otago Harbour.

Yes, we have a wooden dance floor area in front of the fireplace. To accommodate larger weddings, we often put the head table on the dance floor then take this away after your dessert, creating space for your first dance then on to a full dance floor for guests.

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Yes, for the chosen outside ceremony site we have a portable speaker, with microphone. Inside the chalet we have a sound system that you can use for Spotify playlists.

As a fully licensed venue, all beverages are to be purchased through Glenfalloch. We offer a varied selection of prices for bubbles, wines, beers, spirits, and non- alcoholic drinks. If there is a special beverage, such as champagne you wish to have at your head table, please make a request and we will do our best to accommodate you.

Yes, we do. Our standard cutlery/crockery & napkins are included within your menu pricing. Any special table linen or theming will be an additional cost. All our glassware from bubbly, wine, beer, and water glasses are included.

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If you cancel your wedding for unexpected reasons, we can hold your deposit for when you are ready to rebook, but prices may have increased, and you will be liable for the extra amount. Otherwise, our deposits are non-refundable.

We understand getting dates to align with your friends, family and photographer, celebrant etc. can be a challenging task. If you have a preferred date in mind, we are happy to place in a two-week pencil hold date. Should anyone want the same date we will come back to you first.

A non-refundable deposit of $1500 is required to secure your booking. Bookings are confirmed on receipt of your deposit and the return of the signed copy of the Glenfalloch Terms and Conditions.

This 50 guests limit is set to ensure it is economically viable to close the restaurant for a day, which would otherwise be a regular trading day. We have alternative options, let us figure out what one would suit you best.

Our maximum seated inside the chalet is 130. For a standing event, we can accommodate 250. Our minimum guest number is 50.

Deposits are non-refundable. Cancellations within 30 days may incur up to 100% of the total cost. We may hold your deposit for rescheduling (subject to new pricing).

Yes, we don’t make cakes in-house, but we’re happy to recommend local bakers.

Yes, we provide a curated list of trusted celebrants, florists, musicians, transport providers, and more.

Yes. We can help with layout planning and décor setup. Only natural confetti (petals/leaves) is permitted.

Exclusive venue use, ceremony chairs, signing table, sound system, tables, linen, glassware, crockery, cake table, full staff service, and set-up/clean-up.

Up to 130 seated guests indoors, or 250 for a standing reception. The minimum number for exclusive use is 50.

Yes. Options include morning/afternoon teas, platters, and light lunches - great for casual gatherings or meetings.

From canapés to formal plated meals, our seasonal menus cater to a range of preferences. Kids’ meals and dietary accommodations are available.

Yes. We offer tailored set menus, buffets, and grazing tables for groups and private functions.

The restaurant operates Wednesday to Sunday. It is closed Mondays and Tuesdays.

Yes. Glenfalloch and the Meeting Room are closed on public holidays. Additional charges apply for overtime staffing.

No outside alcohol is permitted. You may supply your own food for Meeting Room bookings, but rubbish must be taken with you.

Yes. The Meeting Room includes a TV and whiteboard (BYO HDMI and markers). Presentation screens and microphones are also available for larger events.

Absolutely. We cater for all major dietary needs including gluten-free, vegetarian, vegan, and more.

Ideal for up to 15 guests. Hire fees are $250 half-day, $350 full-day, or $550 for two days.

We offer our main chalet, gardens, and a private Meeting Room for more intimate gatherings.